Description
We are looking for motivated, enthusiastic, helpful and friendly individuals who are passionate about customer service to join our Front Office team as Front Office Assistant. He/She will manage front office activities to ensure smooth & efficient daily operations & to maintain guest satisfaction.
Job responsibilities:
• Ability to perform guest check-in and check-out.
• Ability to answer & handle room reservations.
• Ability to handle guest request & relation matters efficiently.
• Able to provide exceptional customer service at all times.
• Ability to plan and prioritize jobs to exceed expectation.
• Ability to perform cashier and night audit tasks.
• Maintain hotel guest information.
• Other duties and responsibilities as assigned.
Qualifications
SPM/O Level